Terms & Conditions

By using TheUnexpectedMedium.com and Julie Kellogg’s services you agree to these conditions. Please read them carefully.

The Unexpected Medium, TheUnexpectedMedium.com, and Julie Kellogg are synonymous.

Persons under 18 years of age must obtain the consent of a parent or suitable caregiver if they wish to purchase any services from this website. We do not monitor or take responsibility in screening visitors or age status.

By requesting a reading and/or scheduling an appointment with Julie Kellogg, you understand and are agreeing that Julie Kellogg is not a medical professional, attorney, accountant or other licensed professional, and cannot give medical, legal, or tax advice.  Any information or advice given by Julie Kellogg is not to be used by you in place of any medical, legal, tax or financial advice, or diagnosis from qualified and licensed professionals in those fields. Readings by Julie Kellogg are intended to offer insight into your personal life and do not in any way constitute medical, legal, tax, or financial advice. Julie Kellogg will not be held liable for any damages resulting from the use of this website or as a result of any reading or appointment with Julie Kellogg; or any persons or events related thereto, and/or any actions or decisions that you may make as a result; including but without limitation, actual, incidental and/or consequential damages resulting from any claims from any act or omission, negligence, fraudulent misrepresentation or otherwise, including without limitation, personal injury, death, loss of income, stress (emotional or otherwise), errors or omissions, or otherwise.

Copyright
All content included in or made available by any service of Julie Kellogg’s, and through TheUnexpectedMedium.com including text, images, graphics, logos, digital downloads, transcripts, and audio clips is the property of Julie Kellogg and is protected by United States and international copyright laws.

All sessions, whether in person or via telecommunications, and all events are recorded, either by audio or film. By attending an event with The Unexpected Medium, you grant all permissions for your likeness to appear in film in any and all media.

Trademarks
Logos and names contained within this site are trademarks of TheUnexpectedMedium.com and Julie Kellogg and may not be used in connection with any product or service, nor used in any manner that disparages or discredits Julie Kellogg or TheUnexpectedMedium.com. Trademarks owned by Julie Kellogg may be used only with the written permission of the trademark owner.

Refund policy
Please check your calendar carefully when making an appointment as reschedules are very difficult to accommodate and TheUnexpectedMedium.com has a no refund policy in place for cancellations.

You may return new or unopened items sold by Julie Kellogg on the TheUnexpectedMedium.com website within 30 days for a full refund. Refunds will not be given for downloaded files including but not limited to music, meditations and courses.

Items are shipped back to The Unexpected Medium at your own expense. We strongly advise that you purchase proof of postage, shipment tracking, or insurance when you ship items for return as The Unexpected Medium will not be held responsible for any items which are lost by any mail carrier or courier.

If you have requested a replacement item this will be shipped to you within two weeks of your item having reached us. If you have requested a refund this will be made to your original payment method within two weeks of your returned item having reached us.

Disclaimer of Warranties
The information and products on this website are provided “as is” and “as available.” The Unexpected Medium makes no representations or warranties of any kind, expressed or implied, as to the operation of The Unexpected Medium’s services or the information, content, materials, products including downloaded files and software or other services included on or otherwise made available to you through TheUnexpectedMedium.com, unless otherwise specified in writing.

You expressly agree that use of the TheUnexpectedMedium.com/JulieKellogg.com website is at your sole risk. To the full extent permissible by applicable law, Julie Kellogg and TheUnexpectedMedium.com/JulieKellogg.com disclaims all warranties either expressed or implied, including but not limited to, warranties of merchant ability or fitness for a particular purpose. Julie Kellogg does not warrant that services, content, material, products, including downloaded files and software, or other services made available to you through TheUnexpectedMedium.com or electronic communications sent from The Unexpected Medium are free from viruses or other harmful components.

The Unexpected Medium disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from, arising out of or any way related to (a) any errors or omissions from this site and its content, including but not limited to technical inaccuracies and typographical errors, (b) any third party websites or content therein directly or indirectly accessed through links in this site, including but not limited to any errors in or omissions therefrom, the unavailability of this site or any portion thereof, (d) your use of this site, or (e) your use of services, equipment, products and software in connection with this site.

The material and information on our website is provided solely for entertainment or promotional purposes.

Changes are made periodically to The Unexpected Medium documents including general information and information on events and schedules, and these changes may or may not be reflected in the materials or information present on the TheUnexpectedMedium.com website.

Additionally, because the website is frequently under development, materials and information may be deleted, modified, or moved to a different part of the website by us and without notice.

Please see our Disclaimer and Refund Policy for more information.

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